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PayPro Chat To help you provide exceptional buyer support and increase customer loyalty, EasyCommerce includes live chat technology, one of the fastest ways to communicate with your customers.

As a PayPro client, you may take an advantage of our state-of- the-art live chat feature for free. It's easy to get started. How will PayPro Chat help sell more products?

• Provide instant answers to site visitors that show interest in your products.
• Offer discount coupons, volume discounts, and other incentives to visitors who are hesitant to purchase.
• Obtain contact information for future communications.
• Keep customers loyal and happy, by providing them with instant access to their software provider.
• Suggest complementary products and services in addition to the customer's primary product of interest.
• Up-sell customers with additional features or advanced product versions.

How will PayPro Chat help provide better support?

• Save time and money on phone support.
• Address urgent client matters immediately.
• Gain a quick understanding of client needs in order to resolve issues faster.

Learn more about chat features. Chat system basic features:

• Online/offline/away status
• Offline messaging
• Remote administration
• Operator management
• "Find free operator" (a new lead is connected
  to the operator with the least amount of work)

Chat operator features:

• Sound alerts
• Spell checking
• Sent email history
• File saving history
• Predefined phrases
• Change status
• User statistics

User chat window features:

• Sound alerts
• Sent email history
• Fast sending/receiving messages
• Hot keys